About Us

Location:Home > About Us > FAQ

FAQ

Aug.24.2024       196

image.png


Are you a factory or trading company?

 We are a factory established in 2005, We have our own foreign trade department in 2007.


I. Product-related

 

1. What types of product do you have?

We provide various types such as polymer/composite insulator fittings and railway fittings to meet the needs of different customers.


2. How is the product quality guaranteed?

Our insulator hardware is made of high-quality materials and undergoes strict quality inspections to ensure compliance with international standards. At the same time, we provide a quality guarantee.


3. Do you support customization?

Yes, we accept customization according to your drawings or samples.

 

II. Orders and deliveries

 

1. What is the minimum order quantity?

The minimum order quantity varies for different products. Please consult our sales team for details.


2. How long is the delivery time?

The delivery time depends on the order quantity and product type. For example, it usually takes  50 days to produce 100,000 sets of 70KN Tongue&Clevis.


3. How can I track the order progress?

We will provide order tracking services for customers. Customers can learn about the progress of the order at any time through email, online customer service, etc.

 

III. Payment Terms And Delivery term

In principle, our payment term is 30% payment in advance and balance before delivery by T/T. The specific payment method can be negotiated according to the needs of customers.

In usual, the delivery term is FOB Ningbo or Shanghai.



  FAQ

Previous : First

Next:Last